Email: Electronic Mail
Email is a form of communication where electronic messages are composed and transferred across a network.
Emails are sent and received using protocols or rules.
- SMTP: Sending protocol, determines the path an email takes to reach the intended mailbox.
- POP: Receiving protocol, handles incoming mail.
- IMAP: Receiving protocol, retrieved messages from a remote server or large local network.
Most email programs have tutorials that explain how to use their interface.
To,
Cc, and Bcc
From
Subject
Attachments
Message Body
Signature
From
Subject
Attachments
Message Body
Signature
- Avoid writing messages in ALL CAPITAL LETTERS BECAUSE IT LOOKS LIKE YOU ARE YELLING, unless you want to be yelling...
- Keep your messages simple, short, and focused
- Always include a descriptive subject line and a signature
- Don’t assume that everyone you know likes to receive jokes or family pictures. Check with the recipients first.
- Use caution when attempting sarcasm or humor in your message
- Use a spell checker, read your message, and correct any spelling or grammatical errors before sending it.
- Use common courtesy, politeness, and respect in all of your written correspondence.
- Don’t overuse graphics and formatting.
Email Programs
Free
Opera Mail
Outlook Ex.
Zimbra
Outlook Ex.
Zimbra
Cost
Microsoft Outlook
IBM Lotus Notes
IBM Lotus Notes
Common Features
Filters for Spam
Forwarding
Quoted message
Reply
Threads